Refund Policy
Return, Replacement & Refund Policy – AA Fashions
Last Updated: 17 October 2026
Thank you for shopping at aasvfashions.com.
AA Fashions, operated by AASV Prime Enterprises, is committed to providing quality fashion products, including men's clothing, women's clothing, and footwear.
Please read this Return, Replacement & Refund Policy carefully before placing an order. By purchasing from our website, you acknowledge and agree to the terms outlined below, subject to applicable law.
1. Interpretation and Definitions
Company refers to AA Fashions, operated by AASV Prime Enterprises.
Goods refers to clothing, footwear, and other products offered for sale on our website.
Orders means a request by you to purchase goods from us.
Website refers to aasvfashions.com.
You means the individual accessing or using our website or purchasing products from us.
2. Refund Policy – No Refunds
AA Fashions follows a no-refund policy for ordinary returns or changes of mind. We do not provide refunds simply because a customer no longer wants a product, ordered the wrong size, or dislikes the product after delivery.
However, this policy does not limit any rights or remedies that may be available to customers under applicable consumer protection laws. Where a refund is legally required, we will process it in accordance with the applicable requirements.
Eligible customers may request a replacement in accordance with the conditions below.
3. Replacement Eligibility – 4-Day Reporting Period
Customers must notify us of an eligible product issue within 4 days of delivery.
A replacement request may be considered in the following situations:
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Wrong item delivered: The product received is different from the product ordered.
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Damaged product: The product arrives physically damaged.
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Defective product: The product has a manufacturing defect.
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Product mismatch: The item received materially differs from the product ordered, such as the wrong colour, design, or size supplied by us.
To request a replacement, contact us within the 4-day reporting period and provide your order number, a description of the issue, and clear photographs or videos showing the product and, where relevant, its packaging and shipping label.
Requests will be reviewed by our team. Once the issue is verified, we will communicate the replacement process.
4. Conditions for Replacement
To qualify for a replacement, the following conditions generally apply:
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The issue must be reported within 4 days of delivery.
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The product must be the item purchased from AA Fashions.
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The product must not have been damaged through customer misuse, improper handling, or unauthorized alteration.
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The original packaging, tags, labels, accessories, and invoice should be retained where available.
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The customer must provide reasonable evidence of the reported issue when requested.
Products returned without prior approval or without sufficient information may experience processing delays. We reserve the right to assess each request based on the evidence provided and applicable law.
5. Products Not Eligible for Change-of-Mind Returns
We do not offer replacements for ordinary change-of-mind requests, including:
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A customer ordering the wrong size or selecting the wrong product.
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A customer changing their mind after placing an order.
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A product not matching personal style or preference when it matches the order description.
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Products damaged after delivery due to misuse or improper care.
For hygiene and safety reasons, certain products may be ineligible for return or replacement once opened or used, where permitted by applicable law. This restriction does not exclude remedies for defective, damaged, or incorrectly supplied goods where required by law.
6. How to Request a Replacement
Please follow these steps:
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Contact us at aasvprime@gmail.com within 4 days of delivery.
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Include your order number, registered contact details, and a description of the problem.
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Attach clear photographs or videos showing the issue.
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Wait for our team to review your request and provide instructions.
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If approved, follow the return or pickup instructions provided by our team.
Please do not send products back before receiving return instructions from us.
7. Replacement Shipping and Processing
Once a replacement request has been approved, our team will inform you about the return, pickup, and replacement delivery process.
For verified wrong, damaged, defective, or materially mismatched products supplied by us, we will communicate the applicable shipping arrangements and will not impose charges contrary to applicable law.
Replacement availability depends on stock. If an identical replacement is unavailable, we will contact you to discuss an appropriate resolution in accordance with applicable law.
8. Order Cancellation
If you wish to cancel an order, contact us as soon as possible at aasvprime@gmail.com.
Cancellation may be possible before the order is dispatched. Once an order has been dispatched or delivered, cancellation may no longer be possible under our ordinary process.
Any cancellation, refund, or other remedy required by applicable law will be handled in accordance with that law.
9. Incorrect Delivery Information
Customers are responsible for providing accurate shipping details when placing an order.
AA Fashions cannot guarantee successful delivery if the address or contact details supplied are incorrect or incomplete. Please contact us promptly if you notice an error before dispatch.
10. Contact Us
If you have questions about this Return, Replacement & Refund Policy or need assistance with an order, please contact us:
Brand Name: AA Fashions
Parent Company: AASV Prime Enterprises
Email: aasvprime@gmail.com
Website: https://aasvfashions.com
Business Address: Building No. 2-30-50/8, Road No. 4, Vijayadurga Colony, Mindi, Visakhapatnam, Andhra Pradesh – 530012, India.
We appreciate your trust in AA Fashions and will make reasonable efforts to resolve eligible product issues fairly and promptly.